High Call Volume Related to COVID-19

Incident Report for Mango Voice

Resolved

This incident has been resolved.
Posted Mar 16, 2020 - 17:47 MDT

Identified

Our team is answering questions as quickly as they can to help people transition to remote work during COVID-19. In order to avoid long wait times when calling you can chat in at mangovoice.com, or email us at support@mangovoice.com.

Additional resources can be found on our YouTube and support pages. Below are a few examples of common questions we are receiving.

Call Forwarding
https://www.youtube.com/watch?v=Hq-sdRMiDmc

Sound Clips
You can also visit https://support.mangovoice.com/hc/en-us and search for how to create a sound clip.
In addition, you can find answers to a wide variety of questions you may have at https://support.mangovoice.com/hc/en-us
Posted Mar 16, 2020 - 13:47 MDT
This incident affected: Support.