Degraded Voice System

Incident Report for Mango Voice

Resolved

We will continue to monitor our systems for any further issues.

Posted Apr 25, 2022 - 16:30 MDT

Update

We are continuing to monitor for any further issues.

Posted Apr 25, 2022 - 13:09 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 25, 2022 - 11:52 MDT

Update

We are continuing to investigate this issue.

Posted Apr 25, 2022 - 11:08 MDT

Investigating

Our team is aware of degraded voice on our East Coast voice system. The engineering team is working to identify the issue. We will provide updates as they become available.

Posted Apr 25, 2022 - 09:54 MDT

This incident affected: US East Phone System (East 1 Voice System) and Mobile App, Web Phone.